The process of developing, disseminating, and implementing written standards of conduct, policies, and procedures to ensure that the organization meets and exceeds the legal and ethical standards applicable to it.

• An organization’s chief executive officer and its governing body designate a compliance officer to oversee and operate the compliance program and report directly to the officer or individuals responsible for it.
• Developing and delivering effective employee training programs.
• Developing and maintaining an open channel of communication that allows individuals to report compliance concerns anonymously.
• Develop and implement a process to respond appropriately to complaints, including disciplining employees when necessary.
• Monitoring of compliance and addressing the deficiencies through internal audits.
• Implementing corrective measures quickly and appropriately in response to detected criminal offenses.

Here is a list of some of the mandatory compliance laws regarding healthcare:

I) Laws related to governing the Hospital
• Society registration act
•Companies Act
• Clinical Establishments Bill
• Fire Safety Rules

II) Laws Governing the Qualifications / Practice and Conduct of Professionals
• Indian Medical Council Act
• Indian Nursing Council Act
• The Dentists Act

III) Law Governing Storage / Sale of Drugs and Safe Medication
• Drugs and Cosmetics Act
• VAT Act
• Pharmacy Act
• Blood bank regulations under Drugs and Cosmetics rules
• Law Governing Biomedical Research
• Breeding and Experiments on Animals Amendment Rules

IV) Law Governing Medico-Legal Aspects
• Consumer Protection Act
• Protection of Human Rights Act
• IPC section 52

V) Law Governing the Safety of Patients, Public and Staff within the Hospital Premises and Environmental Protection
• Indian Boilers Act
• Gas Cylinder Rules
• Arms Act
• Vaccination Act

VI) Laws Governing the Employment of Manpower
• Child Labour Act
• Bonus & Gratuity Act
• ESI Acts, Rules
• Industrial Disputes Act

By AAPC, the following Seven Steps should be taken to achieve compliance :

• Monitoring and auditing of internal processes.
• Standards of compliance and practice should be implemented.
• Designate a compliance officer or point of contact.
• Conduct appropriate training programs for the employees.
• Develop corrective actions in response to detected offenses.
• Establish open channels of communication.
• Publicize disciplinary standards and enforce them.